Thank you for shopping with us. This Shipping Policy explains how we process, ship, and deliver your orders once they are placed on our website.

1. Order Processing Time

Once your order is placed, our team begins preparing it for dispatch.

• Processing Time: 1–2 business days
  
• Orders placed on weekends or holidays are processed on the next business day.
  

In case of high demand or stock delays, processing time may be extended. We will notify you if such delays occur.

2. Shipping Timeline

Delivery time depends on your location.

• Within the same city: 2–4 business days
  
• Within the state: 3–5 business days
  
• National deliveries: 4–7 business days
  

Delays may occur due to:

• Weather conditions
  
• Courier partner delays
  
• Festivals or public holidays
  
• Incorrect shipping information provided by customers
  

We will not be responsible for delays caused by courier partners.

3. Shipping Charges

Shipping charges may vary based on:

• Order value
  
• Delivery location
  
• Weight of the package
  

Applicable shipping fees will be shown at checkout before you complete the order.

We may offer free shipping during promotional periods or above a minimum order value.

4. Order Tracking

Once your order is shipped, you will receive:

• A shipping confirmation email/SMS
  
• A tracking link or tracking ID from our courier partner
  

You can track your order in real time using the provided link.

5. Incorrect or Incomplete Address

Please ensure your delivery address is accurate.

We are not responsible for delays or failed deliveries due to:

• Incorrect address
  
• Incomplete address
  
• Unavailable recipient
  

If the order returns to us due to these reasons, reshipping charges may apply.

6. Damaged or Missing Items

If your order arrives damaged or with missing items:

• Record a video while opening the package (mandatory for claim approval)
  
• Contact us within 48 hours with photos/videos
  

We will arrange a replacement or resolution as per our Return & Exchange Policy.

7. COD (Cash on Delivery)

If COD is available on your order:

• The courier partner may contact you before delivery
  
• Please keep the exact amount ready
  
• Refusal of COD orders may limit future COD availability for your account
  

8. International Shipping

Currently, we do not offer international shipping.

(If you plan to add this later, I can revise the policy.)

9. Delivery Delays

We strive to deliver within stated timelines, but delays can occur due to factors outside our control.

No compensation or refund will be issued solely due to shipping delays.

However, if the package is lost by the courier, we will assist in processing a replacement.